All DIRECTV High-Speed Internet service subscribers agree (via the Customer Agreement) to abide by the DIRECTV High-Speed Internet Fair Access Policy. This policy describes the limits placed on each service level. The limits are more generous than those set by other satellite-based competitors. The policy also describes what constitutes a violation, and the consequences of repeated or continued violations.
DIRECTV limits bandwidth usage because the satellite is non-terrestrial (i.e., in orbit and not accessible from the ground). For this reason, expanding DIRECTV's bandwidth capacity is not as simple as it is for terrestrial providers. Enforcing a Fair Access Policy ensures that DIRECTV's service operates at optimum speeds at all times, allowing all customers fair access to bandwidth.
Since DIRECTV High-Speed Internet is a "shared network", our Fair Access Policy is in place to prevent excessive usage by a few customers, which would have a negative effect on the average usage and access of other customers.